Lens Care

Your Henry London watch is fitted with a special high double dome acrylic lens similar to that used in vintage watch making. If you damage your lens, most scratches can be quickly & easily repaired.

Before deciding how best to treat the damaged lens, the first thing to do is identify the type of damage your watch has suffered. Please read on below.

LEVEL 1

Light to Medium Scratch


A small white scratch or graze to the surface of the lens, barely detectable by running a finger over the damaged area. This can be rectified using the polish sachet & cloth provided with your watch, please view our video below for instructions.

LEVEL 2

Heavy Scratch


A deeper, larger scratch that can be felt by a fingertip. To repair this, you’ll need to purchase our lens care kit. Once received, please view our video for instructions.

LEVEL 3

Fractured Lens


If when you tilt your watch, the damage appears to go through the lens, it’s likely that it’s fractured. Please contact our Customer Care Team who offer a lens replacement, carried out by our Service Engineers. Please note there is a minimal charge for this service.

Telephone: +44(0) 121 524 1400
Email: [email protected]